User Login Account "Disappears" On Mac

Issue: On your Mac's login screen it may look like your account has disappeared. You may just see the "Test" and/or "Student" account, but not your teacher account. Rest assured, your local account is there. 


  1. Click on "Other..." and then enter "teacher" (no quotes) for the user name and your computer login password.
  2. If "teacher" doesn't work, try your user name (eg dengstrom) and your computer login password.

If neither option works, please submit a tech request and we will get on remotely and help you change your login password.


Not finding what you need? Submit a Tech Request