http://kb.ttsd.k12.or.us/articles/view/526

Sending Fine/Overdue Notices in Destiny

Last modified on 04/03/2020

How to from ESD on how to send Fine/Overdue Notices via email from Destiny

*Note- your individual patron records may have different data fields than in our examples.  Send a ticket to destinysupport@cascadetech.org if you require additional assistance.

All notices will start in the same place: Reports – Patron Reports - Current Checkouts/Fines

Student Notices – All Checked Out includes library/textbook/resource items and fines due

Format

Checkboxes for report
 

Limit

Update My Patrons to include only students patron types.
Select Active and Restricted Status
Include Resources
Check the box next to The materials my patrons have and/or the fines they owe that belong to other sites in the district.

Limits

 

Details

Select & Sort by…

The default selects by Patron Name which will include all patrons types selected in 2. Limit. Other recommended choices are Grade Level or Homeroom

Choose Distributed Internally for notices that are printed and given to the students

Page Layout 1 or 2 per page; 4 is VERY small.  Two per page will need to be cut (saves paper but not time)
Customize the second Message field as desired.

Choose Mailed for printed notices to send via snail mail.  Student addresses will be on them

Customize the second Message field as desired.

Choose Via email to send email notices to students and parents


 

Put in your Name, Email, and choose Email 1 & Email 2, or just Email 1 or Email 2;

most schools have Email 1 for the student and Email 2 for the parent

Customize the second Message field as desired.

Include the Price of checked out/overdue materials so that the cost of lost items is communicated
In the Also Display section, take the checkmark out of Patron Info Barcode

For Printed Notices:

In Save As (name your notice) All Checked Out & Fines Student Notices
Do not Schedule
Save Set Up

For Emailed Notices:

In Save As (name your notice) All Checked Out & Fines Student Email Notices
Email notices can be scheduled or run manually
REMEMBER to check the Job Manager in the Back Office for Skipped notices (no email addresses)

Here is a scheduled example:


 

Running Notices

Go to Reports – Patron Reports - Current Checkouts/Fines – Look for the report to run from the list of Saved Report/Notices templates and click on Run:

Run and distribute the student notices a few times a week at the end of school for greater success in collecting unreturned items. GOOD LUCK!

 

destiny   fines   library   
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