Email: How to Make Sure Student Email Isn't Flagged as Spam

Last modified on 04/03/2020

How to adjust your email settings so student email is never flagged as spam. Includes optional instructions on how to apply a label to these emails to keep them organized.


On rare occasions, emails you receive from students may be flagged as spam. This article will show you how to set up a filter to prevent this from happening. It also includes instructions on how to set up a label (similar to, but better than a folder) to organize all of the student email messages you receive and keep your inbox tidy.


1. Go to to access your email. Click on the gear icon in the upper right corner to open settings.

gmail settings gear icon menu with "settings" selected

2. Select Filters and Blocked Addresses.

gmail "filters and blocked addresses" link

3. Select Create a new filter. In the "From" field, enter

create a new filter link

from field with "" filled out.

4. Select "Create filter"

"create filter" link

5. Check the "Never send it to Spam" checkbox, pictured in step 6 below. If you want to keep student emails in your inbox, click "Create filter" and you are done. To organize your student emails, don't click create filter yet...

"create filter" button

6. Optional: If you would like to automatically move student emails out of your inbox and place them under a label, check the "skip the inbox..." and the the "apply the label:" checkboxes. You will see a pulldown menu after the latter. The pulldown menu will list any current labels you have set up and give you the option to make a new label. I created one called "From Students"

Filter action options as checkboxes. ship the inbox (archive), Apply the label: from students, and never sent it to spam are all checked.
Note: The "never send to spam" checkbox only applies to messages
received from this point forward. It won't retroactively un-flag
messages already received.


7. Optional: To move any previously received student emails out of your inbox and put them under your new label, check the box below.

"also apply to 8 matching conversations" checkbox
Your number of matching conversations will likely be higher....

8. Click the "create filter" button pictured in step 5 above. All of your student conversations will appear under the new label you created/selected. Labels are on the left side of your main mail screen.

main mail window with "from students" label highlighted.
The 1 indicates one unread message.


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