Synergy & TeacherVUE: Checking and Updating Your Version of Firefox for Windows

Last modified on 04/03/2020

This article will discuss how to make sure you are on the correct version of Firefox if you are a Microsoft Windows user for full Synergy Support.

To check your version of Firefox, load Firefox and Click Help->About Firefox as seen below

You will get a window like below:

Note the version number (arrow) and the title (circle). Synergy currenty supports the following three ESR versions of Firefox: 10.x, 17.x (pictured) and 24.x.  If you do not have one of these ESR versions, download and install the current ESR version of Firefox. To do so, please go to the Employee Portal (link opens in a new window/tab) and locate the download link on the portal home page. 


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