http://kb.ttsd.k12.or.us/articles/view/832

Fixing errors when users printing to HP networked printers

Last modified on 10/29/2020

When users print to networked HP printers, users receive various errors related to the HP driver framework. This happens around Oct 23, 2020. This affects NETWORKED HP printers only.

This process has two steps: run Remove All HP Printers in Self Service and add a specific printer back.

NOTE: you must be in the building or have a VPN connection to re-install the printers.

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1. Launch Self Service > search for Remove All HP Printers > click Run

This process will take at least 10 minutes. Do NOT proceed to the next step until you see the Run Again option appears.

2. Find a particular printer at your school that you want to re-install again here.

Instruction to install a printer is here.

 

hp   printing   
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